Support

How can we help?

Find answers below or send us a message directly — we'll get back to you as soon as we can.

Customer service

Do you have questions about the app, your account or Headmate+? In the app you will find support and messages — often the fastest route, because we can see context about your device and version.

Below you can send a message straight to support from the website. The case is created in our support system in the admin dashboard (the same case flow as in the app when tied to a user account).

This page also adds general information and will be expanded with guides and FAQ.

Contact us

Send a message straight to our support team. Replies are handled in our admin dashboard; email replies will be available when that option is enabled.

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