Terms and conditions for Headmate
Last updated: 5 April 2026
These terms (“the Terms”) govern your use of the Headmate mobile app, the related cloud service (API/sync) and, where relevant, the website headmate.dk (together the “Service”).
The Service is provided by Headmate (“Headmate”, “we”, “us”). By creating an account or using the Service you accept the Terms. If you disagree, you must not use the Service.
Contact: support@headmate.dk · Faste Batteri Vej 56, 2300 Copenhagen S · CVR 37058483
1. What Headmate is (and is not)
Headmate is a digital tool to record and get an overview of migraine and headache and — depending on features and your choices — share overview with your clinician.
Headmate is not:
- a substitute for medical care, diagnosis or treatment;
- emergency help for life-threatening conditions.
For acute or severe symptoms you must call emergency services (in Denmark: 112) or seek immediate medical care.
You are responsible for seeking professional advice about your health.
2. Requirements for you
You must be of legal age under Danish law (typically 18) or have parent/guardian consent where required.
You must provide accurate information at registration and keep your account reasonably up to date.
3. Account, password and security
You are responsible for protecting your password and device. All actions via your account are attributed to you unless you document abuse you could not reasonably have prevented.
We may suspend or close an account if we suspect abuse, security risk or breach of the Terms.
4. Acceptable use
You must not:
- use the Service unlawfully (e.g. sharing illegal content in support);
- attempt to hack, reverse engineer or overload systems;
- access other users’ data;
- use automated tools to extract data contrary to fair use (“scraping” against our servers).
We may remove content or restrict features that violate these rules.
5. Your content and licence to us
Your records and text belong to you. So we can provide the Service, you grant Headmate a non-exclusive, worldwide, royalty-free right to host, store, back up, synchronise and process your data technically — only to operate and improve the Service for you, and in line with our privacy policy.
You may delete large parts of your data or your entire account in the app at any time (see below).
6. Headmate+ and payment
Headmate+ is an optional subscription with extended functionality. Purchase and renewal are through Apple App Store and/or Google Play and subject to their terms and conditions.
- Prices are shown in the store and may change with notice per store rules.
- Cancellation and refunds follow primarily Apple’s or Google’s policies.
- Headmate may change what is included in Headmate+ with reasonable notice (e.g. in the app or on the website).
Our backend updates subscription status based on information from the store and our subscription provider (e.g. RevenueCat) to unlock or lock features.
7. App updates
The app may receive updates via App Store/Google Play. Some updates may be necessary for continued use or security. We recommend keeping the app updated.
8. Intellectual property
All content in the Service (design, text, logo, code, graphics) that does not come from you belongs to Headmate or our licensors. You may not copy or resell it without written agreement.
9. Availability and changes to the Service
We aim for high availability but do not guarantee uninterrupted operation. We may change, expand or discontinue individual features with notice where reasonable.
Planned maintenance may cause short downtime.
10. Limitation of liability
To the extent permitted by Danish law:
- Headmate is not liable for indirect loss, loss of profit, data loss due to your device, or consequential damages;
- our total liability to you as a consumer is limited to the amount you have paid Headmate for the Service in the past 12 months — except for damages that cannot be limited by law (e.g. intent or gross negligence, or personal injury under mandatory Danish consumer law).
Headmate does not replace clinical or financial decisions you make based on data in the app.
11. Termination and account deletion
You may delete your account in the app at any time (where the feature exists). Deletion will as a rule permanently remove your personally identifiable data in our primary user database in line with our privacy policy (including migraine log and profile). Certain anonymised statistics may be retained without personal reference.
We may terminate your access for serious abuse or if we must close the Service — in the latter case with notice where possible.
12. The website headmate.dk
The website is provided as information about the product. Content may change without notice. Links to third parties (e.g. App Store) are for convenience; we do not control third-party sites.
13. Governing law and venue
The Terms are governed by Danish law.
If you are a consumer resident in Denmark, you may bring disputes before courts in Denmark under mandatory rules.
14. Changes to the Terms
We may update the Terms. The current version is published on headmate.dk with a date. For material changes we may notify you in the app or by email. Continued use after they take effect constitutes acceptance, unless the law requires separate consent.
15. Miscellaneous
If a provision is invalid, the remainder remains in force. Failure to enforce a right is not a waiver.
16. Third-party terms
Your use of Apple, Google, RevenueCat, etc. is also subject to their user terms and privacy policies.
This text is intended as a starting point for Headmate’s app, API and website and does not replace legal advice. Have a lawyer review the document before final publication, especially for B2B, children, or specific markets.